Why do competent staff use consultants at a prolific rate?
Do external consultants provide greater experience and insight than employed staff? In some specific subject matter areas they (external consultants) do provide expertise that isn't present within an organisations staffing. It is not possible for every organisation, without incredible overhead costs, to retain all the skill, competency and capability that the organisation need to deliver unless the organisation has a very narrow and very specific purpose and income stream.. External consultants can provide, in some cases, greater observational experience and an external eye over internal processes. So why do staff in certain employment environments rely so heavily on external consultants to review or report on reasonably simple or core business activities when an organisation retains suitably qualified staff? Trust! Staff (even senior managers) that work in low trust environments will use consultants to explain the obvious to protect themselves or their views fro...